Reference

How We Handle Your Information

We collect and store the information you give us when you open an account, make deposits through bKash, Nagad or Rocket, and reach out to support. This policy explains what we gather, how we use it, and how you can request changes or deletion.

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xbagi How We Handle Your Information
DATA PRACTICES

How We Protect Your Information

We use encryption to secure your account login, wallet transactions and support messages. Session data is logged to prevent unauthorised access, and payment confirmations are verified before we credit your balance or release withdrawals. You control what you share, and you can ask us to remove your account at any time.

Data We Collect

We gather your mobile number, wallet transaction references from bKash, Nagad or Rocket, device type, IP address, session timestamps, game activity and any messages you send to support. This information lets us operate your account and verify payments.

Cookies and Tracking

We use session cookies to keep you logged in and remember your language preference. Analytics cookies help us see which games and sections get the most visits so we can improve the lobby layout.

Account Security

Your password is hashed, and we send an OTP to your mobile number whenever you log in from a new device. Withdrawal requests are checked against your registered wallet details before we release funds to bKash, Nagad or Rocket.

Data Retention and Deletion

We keep your account data while your profile is active and for a limited period after closure to meet record-keeping requirements.

POLICY CONTACT

Reach Us About Privacy

If you have questions about this policy, want to request your data, or need to update your account information, our support team is ready to help. Use any of the channels below to get in touch with us directly.

Team online

Live Chat

Open the chat widget on any page and tell us what you need. Our team can pull your account details, answer policy questions, and process data requests in the same conversation.

Email Support

Send your privacy request or policy question to our support email. Include your registered mobile number so we can verify your account and respond with the information you asked for.

Account Settings

Log in and head to your profile page to review the information we hold, update your mobile number or email, and see your recent wallet activity across bKash, Nagad and Rocket.

Common Policy Questions

We collect your mobile number, wallet details for bKash, Nagad or Rocket, device type, IP address and session timestamps. This information lets us verify deposits, process withdrawals and keep your account secure.

We share payment confirmation details with the wallet provider you choose so deposits and withdrawals can clear. We do not sell your personal information to advertisers or data brokers. Service partners see only the information needed to complete your transaction.

Yes. Log in and go to your account settings to review your registered mobile number, wallet transaction history and recent session activity. For a full data export, contact support with your mobile number and we will prepare the file.

Log in, head to your profile page, and edit your mobile number or add a new bKash, Nagad or Rocket account. We will send an OTP to your new number to confirm the change before updating your records.

We retain your information while your account is active and for a limited period after closure to meet record-keeping obligations. If you request deletion, we will remove your data once any pending transactions or compliance checks are complete.

Service availability depends on your local law and the eligible regions where xbagi operates. If you access the platform from a restricted jurisdiction, you do so at your own risk and responsibility. We recommend checking local regulations before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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